1. General Terms (Aam Niyam)

• Yeh Terms Annadata Krishi aur aap (customer) ke beech ka agreement hain.
• Hum in Terms ko kisi bhi time update kar sakte hain. Jab aap order karte hain, toh uss date ke Terms apply honge.
• Eligibility: Order karne ke liye aapki age 18 years ya usse upar honi chahiye.

2. Ordering aur Pricing Policy (ऑर्डर और दाम)

• Product Quality: Hum fresh, high-quality vegetables guarantee karte hain (Humare 5 AM Sourcing Rule ke according). Kyunki yeh natural products hain, isliye size aur color mein thoda difference ho sakta hai.
• Pricing: Prices market conditions ke according daily change ho sakte hain. Jo price aapke checkout par show ho raha hai, wahi final hoga.
• Minimum Order: Humare paas ek minimum order value [₹150 ya ₹200] ho sakti hai, jo delivery ke liye required hai.
• Stock Availability: Hum stock availability ki guarantee nahi de sakte. Agar aapka koi item available nahi hai, toh hum aapse contact karke refund ya replacement offer karenge.

3. Delivery Policy (डिलीवरी के नियम)

Hum apne part-time delivery partner ke through Pune ke specific service areas mein hi delivery karte hain.

• Delivery Area: Deliveries sirf Pune/Maharashtra mein [Aapke Specific Delivery Areas, jaise: Kharadi, Viman Nagar, Wagholi] tak limited hain. Aapka address service area mein hona chahiye.
• Delivery Time Slots: Aapko order karte samay time slot select karna hoga (Jaise: Morning 7 AM – 10 AM ya Evening 4 PM – 7 PM).
• Late Delivery: Traffic ya bad weather ki wajah se delivery mein thoda delay ho sakta hai. Hum aapko update zaroor denge.
• Customer Absence: Agar delivery time par customer available nahi hai, toh hum ek baar aapse contact karenge. Agar delivery fail hoti hai, toh refund nahi diya jaayega kyunki vegetables perishable hote hain.

4. Cancellation aur Refund/Replacement (रिफंड और रिप्लेसमेंट)

• Order Cancellation: Aap delivery slot shuru hone se 2 hours pehle tak apna order cancel kar sakte hain. Refund 3-5 working days mein process ho jaayega.
• Damaged/Spoiled Goods: Agar aapko damaged ya kharab sabzi milti hai, toh delivery ke 2 ghante ke andar humein photo ke saath inform karein.
• Refund/Replacement: Verification ke baad, hum aapko uss item ka full refund denge ya agle order mein replacement provide karenge.

5. User Obligations (Aapki Zimmedariyan)

• Aapko correct aur complete personal aur delivery information deni hogi.
• Website ya blog (40 posts) par koi bhi illegal ya misleading content post nahi karna hai.

6. Governing Law (Kanooni Adhikar Kshetra)

Yeh Terms & Conditions Indian Laws ke dwara govern kiye jaate hain. Koi bhi legal dispute sirf Pune, Maharashtra ke courts ke jurisdiction mein hoga.

7. Humse Contact Karein

Agar aapke paas in Terms & Conditions se related koi question hai, toh humein contact karein:

• Email: info@annadataveg.com
• Mailing Address: Jadabwadi, Moshi, Pimpri Chinchwad,pune